Shipping policy


Shipping Policy

Last updated: [12/1/2025]

Thank you for shopping with [Epitome Beauty]! Below is our Shipping Policy to help you understand how and when your order will arrive.

Processing Times

  • Orders are processed within 1–3 business days after payment is received.

  • Orders are not shipped on weekends or holidays.

  • If we experience a high volume of orders, processing may be delayed. We will notify you of any significant delays.

Shipping Rates & Delivery Estimates

Shipping charges will be calculated and displayed at checkout. 

Estimated delivery times:

  • Domestic Shipping: 3–7 business days

  • International Shipping (if applicable): 7–21 business days

Delivery times are estimates and may vary depending on your location, shipping carrier, and customs processing.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Tracking information may take up to 48 hours to update.

Shipping Destinations

We currently ship to:

  • [internationally]

If your country is not listed, please contact us to see if shipping can be arranged.

Customs, Duties & Taxes (For International Orders)

[Your Store Name] is not responsible for any customs fees, taxes, or import duties. These charges are the responsibility of the customer and may be required before delivery.

Shipping Delays

We are not responsible for delays caused by:

  • Weather conditions

  • Carrier delays

  • Customs inspections

  • Incorrect shipping addresses provided by the customer

Please double-check your address during checkout.

Lost or Stolen Packages

Once an order is shipped, the carrier is responsible for delivery.
If your package is lost or stolen, please contact the carrier directly. We will do our best to assist but cannot guarantee replacements for lost packages.

Damaged Packages

If your order arrives damaged:

  • Take photos of the packaging and items

  • Contact us within 48 hours at [Takhut369@g-mail.com]

We will work with you to resolve the issue.

Shipping Restrictions

Some products may have shipping restrictions due to:

  • Size or weight

  • Country-specific regulations

  • Carrier limitations

If an item cannot be shipped to your location, we will notify you before processing your order.

Contact Us

If you have any shipping-related questions, you can reach us at:
[Takhut369@g-mail.com]